Posts Tagged ‘knowledge’
Posted on June 19, 2009 - by Vic Desotelle
Corporate Training: E-learning and Skill Development
Training is imparted to the employees to ensure that they stay competent and resourceful for an organization. The purpose of providing corporate training is to ensure the development of employees and to see that they are skilled and competent to take up any challenge.
Online training provides better results in skill enhancement as compared to traditional methods of training. It is convenient, easy to take; self paced, and can be easily assessed and measured. It helps to improve productivity and ensures development.
Most of the employees of an organization come from diverse backgrounds and hence possess different skill sets. They need to be trained in order to bring all of them at par with one another. They need to be trained on the skills that would be required in order to perform the job and to deliver solutions to clients. Some might possess such skills right from the beginning while some others don’t. Challenges of imparting training to such people with diverse backgrounds can be addressed by e-learning tools and techniques.
E-learning helps one to take up the required learning. For those who have already have the knowledge of advanced learning, there are less chances of getting bored, as they might not be required to undergo the online training modules. By doing so, the learners who require the training will be able to make most out of it and achieve greater learning outcomes.
Online training solves this problem. It avoids the trainers directly to take an intermediate level, as they start giving training neither from beginning nor at the advanced level. This hurts the entry level beginners. Online training programs are designed in a step by step manner.
Beginner can start right through the first step whereas the advanced level learners can directly skip the initial few steps and take up the advanced level courses.
Trainees can spend their time want learning a particular module. This helps them to have a very strong fundamental background before they proceed with their job.
E-learning helps in skill development by controlling the kind of training that learners would require. It monitors the applications for corporate training and allows training managers to supervise the overall learning pace and development in their organization. Hence, the result is goal development and achievement for all.
Employees appreciate the management’s efforts whereas the management is also seen as supportive of employees.
Online learning can hence be seen as the most efficient tool for employee skill development. It should be thoroughly explored and put to use in a growing and developing organization.
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Posted on December 1, 2008 - by Vic Desotelle
Concentrix Management: How To Cross Pollinate Innovation Teams
Concentrix Management (CM) is a model for distributing and managing information with the intent to cross pollinate ideas and concepts across sub-groups so that each part of the system knows about the ‘whole’ (of which all working groups within it reside) without overloading any one person.
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We are each at the centers of our own Universe. How does yours relate to mine?
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CM is an important communications tool that allows innovation to emerge with an enterprise. It is a way of distributing (rather than isolating) knowledge capital within an organization. It is based on new physics theory that proposes there are infinite centers to the Universe. Thus each of us defines our own unique perspective; one that is partial and necessary within an infinite whole. At the same time, each of us carries responsibilities for identifying with other unique parts, thereby sharing knowledge both within our own group(s) also with others that are beyond the boundaries of our group’s identity. These ‘crossings’ are otherwise known as COMMUNICATION.
Thus, CM allows for broad levels of interdependent knowledge sets to be transferred and stored within different sub groupings (such as divisions, committees, etc.) of a greater whole (such as a company, community, or other organizing fractal). This interdependent webbing process creates an inherently more sustainable system than one which isolates knowledge through traditional proprietary or need-to-know behaviors. It encourages relationships through shared trust rather than through today’s more traditional ownership method for containing knowledge. The result is an enterprise that is not only more resilient to change, more innovative, and responsive to its surrounding environments and markets.
Using CM, a company’s behavior becomes ‘morphic’ (new myth) rather than ‘phoenix’ (old myth) oriented by nature, meaning that the whole-system can now shift itself from one state of being into another without a physical death in between. Just as the phoenix bird needed to die in order to generate new life (old myth), instead now our organizations can begin to rebirth themselves more like a caterpillar does as it changes into a butterfly (new myth).
Essential for this type of transformation, is ‘Concentrix Management’, which allows the enterprise to unlock itself from a common center, way of thinking, or method of behavior.
CM Fundamental Architecture

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Concentrix Management Outline
Putting Collaborative Ideas Into Action:
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A Guide tool for generating collaborative corporate principles, strategy, and realizing integration of the <a href=”http://discoveryfuel.ning.com/forum/topics/a-domains-overview-for”>Community Domains</a>.
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Collaboration structures (4 types)
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Type 1: <a href=”http://www.conversationcafe.org/How%20a%20cafe%20works.htm”>CONVERSATION CAFES</a>
Conversations done irregularly (1 to 2 month window), for individuals … company staff & external stakeholders, the blood/fluid of the organization, amorphous [process/flow], 13×12=156 maximum number of employees
Type 2 : POD CLUSTERS
Meetings done weekly at same time, for company group relations, the emotions/personality of the company boundary(s) [patterns/identity], 13 fixed groups of spheres
Type 3: <a href=”http://discoveryfuel.com/team-facilitation-workshops/”>COLLABORATORIES</a> (or Colabs)
Held monthly, all involved, (for whole company, managed by 13 self-selected facilitators) the body/shape of the organization, crystalline [structure/constructs]
Type 4: <a href=”http://en.wikipedia.org/wiki/Charrette”>CHARRETTE</a> ACCELERATORS
For internal/external stakeholder alignment, provides the conscious movement/direction, managed by OL team, the spirit/essence of the organization [wholeness, integration of structure, pattern, process]
<p style=”text-align: left;”><img src=”http://api.ning.com/files/HbIzS18n1KqsKW6-BPOJrKGSntL9uy*DHbOBgZiYQNKJw7TDD2zg17Wb3IvMz1xk2UGT75qcc485FRF0cbzooTLtg-eigrG4/CMcrosspollearning.jpg” alt=”" width=”850″ height=”1168″/></p>
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Fundamental Strategy Developments
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1- CM provides method for delegation of responsibilities
2- Ideas relating to ‘Building Sustainable Learning Communities’ using concept of creating a ‘Sustained Technology Renaissance’ for the 21st century.
3- Decision Making Process Chart : 1-What 2-Time Frame 3-Considerations 4-Costs 5-Team(s) 6-Fluencial Resources (input & output)
4- Method(s) for reporting: (i.e. communication to other stake holder individuals and teams
5- An info-structure based on communication
6- Project investment strategy to be based on value-add money sourcing
7- Open door policy (contracts describe alternative view … privacy yes, proprietary no)
8- Description of an RTC Free Agent
9- Allow agreement
10- Whole-part-whole cycles of a meeting
11- A mediation process for when issues are not resolvable within supporting spheres (managed by main RTC large sphere)
12- Use of business template to account for time and money and people issues
13- A protocol guide generated by multi-sphere collaboration, managed by main RTC large sphere)
14- Permission for groups to dissolve (core pod as example)
15- Feedback learning loops that includes a synthesis stage: experiment (source of innovation), evaluate (based on the question), correct (no absolute answers)
16- Tactical (immediate term activities) vs strategic (long term envisioning)
17- Communication Tools: Virtual: Use of collaboration tools such as <a href=”http://www.google.com/intl/en/options/”>Google Groups, Sites, and Docs</a> for online communications, Physical: every Wednesday is an open-technology meeting to align CM ‘fluential spheres
18- Board’s responsibility/role
19- Relationships (circle) and strategic development (triangle)— fractal nature (one in the many in the one) spherical onion-like ( center 1 -> first layer 12 -> second layer 44)
20- Multi-centered organization
21- 12 cells around 1 cell (total of 13 centers)
22- Simplest form of company (internal community)
23- Each of 13 cells responsible for/to 12 other cells within company, first layer of onion
24- Simplest form of stakeholder relations (external relations)
25- Each of 13 cells responsible for/to 44 cells outside of company, second layer of onion
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Concentrix Management and Collaboration Structures
(Items in the Package)
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- FUNDAMENTALS: rules?, and/or principles of CM (must be simple and no more than one page) (dot in center)
- TASKING: time, money, resources, people chart/array
- COMMUNICATIONS: people responsibility connection map/matrix
- 3BL (triple bottom line): Conceptual tools for integrating sustainable management into planning and practices
- ORGANIZATIONAL LEARNING: practices, schedule, procedure, principles for collaborative learning experiences
- Individual Sphere meetings use Learning Circle process diagram
- Individuals from each group are self-selected as responsible for each other group to report and note other group alignment issues
- Sphere PROTOCOLS
- PROCEDURAL: Individual - Each sphere creates and manages their own protocol procedure doc and make it available to all other spheres
- REPORTING: Collective spheres- All spheres together decide on a common reporting template to be used by all spheres for cross-sphere reporting (monthly or weekly) RTC sphere manages it)
- Both single and group of spheres meets on a Common day for all meetings, Monthly Learning Exchange Market, Weekly Spheres Meetings: (except for day of exchange market)
- Groups are responsible to each other via listserv reporting and scheduling
- Cross-pollination of spheres done by each individual in each sphere choosing 1 or more other spheres to connect with someone in those spheres (not necessarily facilitator for they are merely a focal point for delegation, report holding, etc
-Organizational charting
- Global circle people connections (org-like) chart goes with individual spherical org chart
- Global hierarchical task chart describing basics: what, time, costs
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Keys to concentrix management strategy development:
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- learning exchange markets
- organizational geometries (a future study)
NOTES …

Posted on November 30, 2008 - by Vic Desotelle
Sustainable Innovation: The Organizational, Human, and Knowledge Dimensions
Contributing Editor: René JornaWith a Foreword by John Elkington
http://www.greenleaf-publishing.com/catalogue/innovation.htm
HOW SUSTAINABLE IS INNOVATION?
Problematically, most contemporary patterns of innovation in human social systems and organisations are not sustainable. This prevents people from learning effectively, from recognising and solving their problems, and from operating in sustainable ways. It is arguably why societies, businesses and industries around the world are so unsustainable.
Sustainable innovation is a pattern of social learning and problem- solving that is, itself, sustainable. The sustainability of innovation, moreover, is linked to the sustainability of its outcomes, which manifest themselves in what people produce and do in the world. Sustainable innovation, then, is a necessary precondition for sustainability in how societies and organisations function - the ways they organise, the products and services they make, the energy and resources they use, and the wastes they produce.
As challenges such as demographic pressures, ethnic tensions, terrorism, global poverty, pandemics and abrupt climate change force their way into mainstream politics and business, so we see growing interest in innovation, entrepreneurial solutions and, critically, issues such as how to ensure successful solutions replicate and scale. Sustainable Innovation aims to illustrate that shift. Instead of simply focusing on environmental and technological matters, it views and evaluates innovation-for-sustainability in terms of the human, social and management challenges and responses.
Developed from the Dutch research programme `Knowledge Creation for Sustainable Innovation’, this book presents empirical research and cases to develop a theory of sustainable innovation that is based on management of knowledge, knowledge and cognition and innovation approaches.
Sustainable Innovation suggests that knowledge and innovation will be the key drivers of social and corporate sustainability in the years ahead. It will be essential reading for managers and researchers in areas such as sustainability, innovation, knowledge management and organisational learning.
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To place an order for this title at a discount of 10%, or to view/download `The Foreword` by John Elkington, `The Preface` and `Knowledge creation for sustainable innovation: the KCSI programme` by Rene Jorna
Please visit the Greenleaf website at:http://www.greenleaf-publishing.com/catalogue/innovation.htm
You can also request a review copy or inspection copy from this site - see the home page: http://www.greenleaf-publishing.com






